Dear Customer,

If you would like to tell us about your great experience on our website and how you enjoyed our services, just click here.

If you are ready to shop on the Exotica site, check our “Shopping Policies” section, we try to make it very easy and enjoyable.

If you have moved, or want to remove someone from your address book, we invite you to “My Exotica” where you can privately check all your personal information.

If you don’t find what you’re looking for or want to make a special order, please go to “Special Requests”.

If you would like to place your order by phone, just click on “Phone Orders”.

If no one has yet thanked you for the flowers or plants you have sent and you would like to check their status, please click on “Order Tracking”.

But… if it turns out that it was our fault, if we made a mistake in the delivery, or made your encounter with Exotica in any way less enjoyable, please tell us what went wrong or what we can do better.  Just contact our Customer Care Department by e-mail, phone: +961-9-210023, fax +961-9-211365 or by writing to Exotica, Beirut P.O.Box 11-9666.
We give your comments top priority and we guarantee that we will do everything possible to make you happy again.

With best regards from Exotica Customer Care Department.