Exotica.com.lb respects all personal information you may communicate when placing an order on our web site. This personal information is protected and exclusively reserved for use by our production personnel. You have the right to access, modify, correct or delete any personal information concerning you. You may exercise this right by contacting us at info@exotica.com.lb . Or by writing to EXOTICA SAL, P.O.BOX 11-9666 Beirut, Lebanon
Exotica.com.lb ensures totally secure and flexible online or telephone payment by credit card, thanks to its payment system, entrusted to a company specializing in secure online payment. Exotica.com.lb guarantees the total confidentiality of your bank details, secured by SSL protocol, which automatically controls the validity of your access rights when you pay by credit card and encrypts all data exchanges. We never access or store any information concerning your credit card.
Any product returned within 48 hours in its original packaging will be fully reimbursed, once we have established a defect or non-conformity in the product delivered.
Our customer service is accessible: by telephone on 00 961 9 210023 from Monday to Friday between 08:00 am and 06:00 pm, Saturdays and Sundays on 00 961 1 865542 between 09:00 am and 06:00 pm, and by e-mail at orders@exotica.com.lb. All requests for information will be answered within 48 hours. You may also write to: EXOTICA SAL, P.O.BOX 11-9666 Beirut, Lebanon.
